{"id":1939,"date":"2023-10-04T16:38:35","date_gmt":"2023-10-04T16:38:35","guid":{"rendered":"https:\/\/www.likewize.com\/solutions\/assistance\/"},"modified":"2024-12-05T13:08:02","modified_gmt":"2024-12-05T13:08:02","slug":"assistance","status":"publish","type":"solution","link":"https:\/\/www.likewize.com\/fr\/solutions\/assistance\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div\n  data-block_e3f13000d11238e7fc2db98e60b6d2c6\n  class=\"custom-block&#x20;custom-block--none&#x20;theme-white&#x20;card-stack&#x20;\"\n  >\n    <div class=\"card-stack__wrapper custom-section custom-section--md\" data-card-stack>\n\n          <nav class=\"card-stack__menu\" data-card-stack-nav>\n        <div class=\"container-fluid px-0\">\n          <ul class=\"card-stack__nav nav nav-tabs align-items-center\">\n                          <li class=\"nav-item\">\n                <a\n                  class=\"nav-link active\"\n                  href=\"#card-stack-block_e3f13000d11238e7fc2db98e60b6d2c6-1\"\n                  title=\"Base&#x20;de&#x20;connaissances\"\n                >Base de connaissances<\/a>\n              <\/li>\n                          <li class=\"nav-item\">\n                <a\n                  class=\"nav-link\"\n                  href=\"#card-stack-block_e3f13000d11238e7fc2db98e60b6d2c6-2\"\n                  title=\"Correspondance&#x20;de&#x20;produits\"\n                >Correspondance de produits<\/a>\n              <\/li>\n                          <li class=\"nav-item\">\n                <a\n                  class=\"nav-link\"\n                  href=\"#card-stack-block_e3f13000d11238e7fc2db98e60b6d2c6-3\"\n                  title=\"Commencer\"\n                >Commencer<\/a>\n              <\/li>\n                          <li class=\"nav-item\">\n                <a\n                  class=\"nav-link\"\n                  href=\"#card-stack-block_e3f13000d11238e7fc2db98e60b6d2c6-4\"\n                  title=\"D&#x00E9;pannage\"\n                >D\u00e9pannage<\/a>\n              <\/li>\n                      <\/ul>\n        <\/div>\n      <\/nav>\n\n      <div class=\"card-stack__items\">\n                  <div\n            id=\"card-stack-block_e3f13000d11238e7fc2db98e60b6d2c6-1\"\n            class=\"card-stack-item\"\n            data-card-stack-item\n            data-card=\"0\"\n          >\n            <div class=\"container-fluid\">\n              <div class=\"card-stack-item__inner\" data-card-inner>\n                <div class=\"row justify-content-between align-items-stretch\">\n                                      <div class=\"col-12 col-md-5 card-stack-item__col-image\">\n                      <img decoding=\"async\"\n                        src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2024\/02\/Remove-background-project-4-12x11-c-center.png\"\n                        data-src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2024\/02\/Remove-background-project-4-732x648-c-center.png\"\n                        class=\"card-stack-item__image lazyload blur-up\"\n                        alt=\"Notre&#x20;base&#x20;de&#x20;connaissances&#x20;intelligente.\"\n                      \/>\n                    <\/div>\n                                    <div class=\"col-12 col-md-7  mt-4 mt-md-0\">\n                    <div class=\"card-stack-item__content\">\n                      <h2 class=\"card-stack-item__title h3 m-0\">\n                        Notre base de connaissances intelligente.\n                      <\/h2>\n                                              <div class=\"card-stack-item__text wysiwyg-wrapper m-0 mt-3\">\n                          <p>Nous sommes la plus grande ressource au monde pour les produits, les applications et les services. Vous pouvez trouver les r\u00e9ponses les plus efficaces aux probl\u00e8mes des clients avec des guides, des vid\u00e9os optimis\u00e9es par IA et des analyses pour aider \u00e0 am\u00e9liorer l\u2019assistance.<\/p>\n\n                        <\/div>\n                                                                    <div class=\"btn-group btn-group--start pt-1 pt-md-0 mt-4 mt-md-5\">\n                          \n  <a\n    href=\"https:\/\/likewizeglobalcustomer.likewize.support\/\"\n    class=\"btn btn-outline-primary  btn-external  \"\n    target=\"_blank\" rel=\"noopener noreferrer\"          >Voir par vous-m\u00eame<\/a>\n                        <\/div>\n                                          <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n                  <div\n            id=\"card-stack-block_e3f13000d11238e7fc2db98e60b6d2c6-2\"\n            class=\"card-stack-item\"\n            data-card-stack-item\n            data-card=\"1\"\n          >\n            <div class=\"container-fluid\">\n              <div class=\"card-stack-item__inner\" data-card-inner>\n                <div class=\"row justify-content-between align-items-stretch\">\n                                      <div class=\"col-12 col-md-5 card-stack-item__col-image\">\n                      <img decoding=\"async\"\n                        src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/support-3-12x11-c-center.png\"\n                        data-src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/support-3-732x648-c-center.png\"\n                        class=\"card-stack-item__image lazyload blur-up\"\n                        alt=\"Nous&#x20;associons&#x20;les&#x20;clients&#x20;au&#x20;bon&#x20;produit.\"\n                      \/>\n                    <\/div>\n                                    <div class=\"col-12 col-md-7  mt-4 mt-md-0\">\n                    <div class=\"card-stack-item__content\">\n                      <h2 class=\"card-stack-item__title h3 m-0\">\n                        Nous associons les clients au bon produit.\n                      <\/h2>\n                                              <div class=\"card-stack-item__text wysiwyg-wrapper m-0 mt-3\">\n                          <p>Vos clients peuvent facilement choisir leur prochain appareil en ligne avec des filtres, des recherches, des explications de produits et des outils de comparaison pour trouver le bon produit. Le remords de l\u2019acheteur\u00a0? Jamais entendu parler.<\/p>\n\n                        <\/div>\n                                                                <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n                  <div\n            id=\"card-stack-block_e3f13000d11238e7fc2db98e60b6d2c6-3\"\n            class=\"card-stack-item\"\n            data-card-stack-item\n            data-card=\"2\"\n          >\n            <div class=\"container-fluid\">\n              <div class=\"card-stack-item__inner\" data-card-inner>\n                <div class=\"row justify-content-between align-items-stretch\">\n                                      <div class=\"col-12 col-md-5 card-stack-item__col-image\">\n                      <img decoding=\"async\"\n                        src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/support-2-12x11-c-center.png\"\n                        data-src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/support-2-732x648-c-center.png\"\n                        class=\"card-stack-item__image lazyload blur-up\"\n                        alt=\"Nouvelle&#x20;technologie.&#x20;Et&#x20;maintenant&#x00A0;&#x3F;\"\n                      \/>\n                    <\/div>\n                                    <div class=\"col-12 col-md-7  mt-4 mt-md-0\">\n                    <div class=\"card-stack-item__content\">\n                      <h2 class=\"card-stack-item__title h3 m-0\">\n                        Nouvelle technologie. Et maintenant\u00a0?\n                      <\/h2>\n                                              <div class=\"card-stack-item__text wysiwyg-wrapper m-0 mt-3\">\n                          <p>Les clients peuvent configurer, s\u2019inscrire et apprendre \u00e0 utiliser leur nouvelle technologie, o\u00f9 qu\u2019ils se trouvent. Notre plateforme prend en charge plus de 40\u00a0000\u00a0produits, ce qui fait des manuels une chose du pass\u00e9.<\/p>\n\n                        <\/div>\n                                                                <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n                  <div\n            id=\"card-stack-block_e3f13000d11238e7fc2db98e60b6d2c6-4\"\n            class=\"card-stack-item\"\n            data-card-stack-item\n            data-card=\"3\"\n          >\n            <div class=\"container-fluid\">\n              <div class=\"card-stack-item__inner\" data-card-inner>\n                <div class=\"row justify-content-between align-items-stretch\">\n                                      <div class=\"col-12 col-md-5 card-stack-item__col-image\">\n                      <img decoding=\"async\"\n                        src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/support4-12x11-c-center.png\"\n                        data-src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/support4-732x648-c-center.png\"\n                        class=\"card-stack-item__image lazyload blur-up\"\n                        alt=\"Vous&#x20;aider&#x20;24&#x00A0;h&#x2F;24,&#x20;7&#x00A0;j&#x2F;7.\"\n                      \/>\n                    <\/div>\n                                    <div class=\"col-12 col-md-7  mt-4 mt-md-0\">\n                    <div class=\"card-stack-item__content\">\n                      <h2 class=\"card-stack-item__title h3 m-0\">\n                        Vous aider 24\u00a0h\/24, 7\u00a0j\/7.\n                      <\/h2>\n                                              <div class=\"card-stack-item__text wysiwyg-wrapper m-0 mt-3\">\n                          <p>Lorsque les clients ont des questions, nous avons des r\u00e9ponses pour presque tous les produits, \u00e0 tout moment. Nos outils en libre-service sont toujours disponibles. Et si cela ne fait pas l\u2019affaire, nous offrons une formation au centre d\u2019appels pour vos agents avec\u2028 des guides \u00e9tape par \u00e9tape. Garder les co\u00fbts bas et la satisfaction \u00e9lev\u00e9e.<\/p>\n\n                        <\/div>\n                                                                <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n              <\/div>\n\n    \n  <\/div>\n<\/div>\n\n\n\n<div\n  data-block_f83b3e039c1b9602f4117ffd56312334\n  class=\"custom-block&#x20;custom-block--lg&#x20;theme-pink-soft&#x20;benefits-showcase&#x20;\"\n  >\n    <div\n    class=\"benefits-showcase__inner\"\n          data-benefits-showcase\n      data-bg-from=\"#FFF4FF\"\n      data-bg-to=\"#FFFFFF\"\n      >\n    <div class=\"container-fluid\">\n              <div class=\"row justify-content-center\">\n          <div class=\"col-12 col-md-6\">\n            <h2 class=\"m-0 text-center\">Pourquoi Likewize\u00a0?<\/h2>\n          <\/div>\n        <\/div>\n                    <ul class=\"list-unstyled row justify-content-center mt-0 mb-0 benefits-showcase-items\">\n                      <li class=\"col-12 col-md-auto benefits-showcase-item\">\n              <div class=\"benefits-showcase-item__inner\">\n                                  <img decoding=\"async\"\n                    src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/11\/Happy-Customer.svg\"\n                    loading=\"lazy\"\n                    width=\"64\"\n                    height=\"64\"\n                    alt=\"Des&#x20;clients&#x20;heureux\"\n                    class=\"benefits-showcase-item__icon mb-2\"\n                  \/>\n                                <h4 class=\"benefits-showcase-item__title m-0\">Des clients heureux<\/h4>\n                                  <p class=\"benefits-showcase-item__description mt-1 mb-0\">Nos solutions de support client cr\u00e9ent des niveaux record de satisfaction client.<\/p>\n                              <\/div>\n            <\/li>\n                      <li class=\"col-12 col-md-auto benefits-showcase-item\">\n              <div class=\"benefits-showcase-item__inner\">\n                                  <img decoding=\"async\"\n                    src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/Lower-Cost.svg\"\n                    loading=\"lazy\"\n                    width=\"64\"\n                    height=\"64\"\n                    alt=\"Co&#x00FB;ts&#x20;r&#x00E9;duits\"\n                    class=\"benefits-showcase-item__icon mb-2\"\n                  \/>\n                                <h4 class=\"benefits-showcase-item__title m-0\">Co\u00fbts r\u00e9duits<\/h4>\n                                  <p class=\"benefits-showcase-item__description mt-1 mb-0\">Moins d\u2019appels et de r\u00e9parations signifient de grandes \u00e9conomies pour votre entreprise.<\/p>\n                              <\/div>\n            <\/li>\n                      <li class=\"col-12 col-md-auto benefits-showcase-item\">\n              <div class=\"benefits-showcase-item__inner\">\n                                  <img decoding=\"async\"\n                    src=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/Digital-First.svg\"\n                    loading=\"lazy\"\n                    width=\"64\"\n                    height=\"64\"\n                    alt=\"Le&#x20;num&#x00E9;rique&#x20;d&#x2019;abord\"\n                    class=\"benefits-showcase-item__icon mb-2\"\n                  \/>\n                                <h4 class=\"benefits-showcase-item__title m-0\">Le num\u00e9rique d\u2019abord<\/h4>\n                                  <p class=\"benefits-showcase-item__description mt-1 mb-0\">Nous sommes des experts de la transformation avec des programmes ax\u00e9s sur le num\u00e9rique.<\/p>\n                              <\/div>\n            <\/li>\n                  <\/ul>\n          <\/div>\n  <\/div>\n<\/div>\n\n\n\n<div\n  data-block_8a95eb888b71cf50deaec5ba56205a71\n  class=\"custom-block&#x20;custom-block--md&#x20;theme-white&#x20;testimonials&#x20;\"\n  >\n    \n    <div class=\"testimonials__grid\" data-testimonials>\n\n      <div class=\"testimonials__intro\">\n        <div class=\"testimonials__intro-inner\">\n          <div>\n            <h2 class=\"testimonials__title\">Les plus grandes marques au monde nous font confiance.<\/h2>\n            <div class=\"d-none d-md-block\">\n              <div class=\"testimonials__controls\" data-testimonials-controls><\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n\n              <div class=\"testimonials__quotes\">\n          <div class=\"keen-slider\" data-testimonials-slider>\n                                        <div class=\"keen-slider__slide\">\n                <div class=\"testimonial-card\">\n                  <blockquote class=\"testimonial-card__quote\">\n                    <p>\n                      <span class=\"visually-hidden\">&ldquo;<\/span>\n                      \u00ab Gr\u00e2ce aux efforts de Likewize, nous avons atteint le plus haut score de satisfaction client en Europe. D\u2019autres pays nous ont r\u00e9cemment demand\u00e9 comment nous parvenions \u00e0 un tel niveau de performance. \u00bb<br \/>\r\n<br \/>\r\n\n                      <span class=\"visually-hidden\">&rdquo;<\/span>\n                    <\/p>\n                                        <cite class=\"testimonial-card__cite\">\n                      <span class=\"testimonial-card__title\"><strong>Un fabriquant de pi\u00e8ces d\u2019origines<\/strong><\/span>\n                                              <span>Manager de contenu<\/span>\n                                          <\/cite>\n                  <\/blockquote>\n                <\/div>\n              <\/div>\n                                        <div class=\"keen-slider__slide\">\n                <div class=\"testimonial-card\">\n                  <blockquote class=\"testimonial-card__quote\">\n                    <p>\n                      <span class=\"visually-hidden\">&ldquo;<\/span>\n                      \u00ab L\u2019option de r\u00e9paration \u00e0 domicile s\u2019est r\u00e9v\u00e9l\u00e9e ultra pratique pour nos clients. C\u2019est un service haut de gamme, qui leur permet de garder leur appareil plus longtemps. Gr\u00e2ce \u00e0 Likewize, notre score NPS ne cesse de grimper et nous nous engageons \u00e0 offrir un service client de premier ordre. \u00bb<br \/>\r\n<br \/>\r\n\n                      <span class=\"visually-hidden\">&rdquo;<\/span>\n                    <\/p>\n                                        <cite class=\"testimonial-card__cite\">\n                      <span class=\"testimonial-card__title\"><strong>Une banque internationale<\/strong><\/span>\n                                              <span>Responsable de l&#039;approvisionnement en avantages clients<\/span>\n                                          <\/cite>\n                  <\/blockquote>\n                <\/div>\n              <\/div>\n                                        <div class=\"keen-slider__slide\">\n                <div class=\"testimonial-card\">\n                  <blockquote class=\"testimonial-card__quote\">\n                    <p>\n                      <span class=\"visually-hidden\">&ldquo;<\/span>\n                      \u00ab Nous appr\u00e9cions l\u2019innovation, la rapidit\u00e9 et la qualit\u00e9 de la mise en \u0153uvre de leurs programmes. \u00bb<br \/>\r\n<br \/>\r\n\n                      <span class=\"visually-hidden\">&rdquo;<\/span>\n                    <\/p>\n                                        <cite class=\"testimonial-card__cite\">\n                      <span class=\"testimonial-card__title\"><strong>Un op\u00e9rateur international de t\u00e9l\u00e9phonie mobile<\/strong><\/span>\n                                              <span>Vice-pr\u00e9sident produits et p\u00e9riph\u00e9riques<\/span>\n                                          <\/cite>\n                  <\/blockquote>\n                <\/div>\n              <\/div>\n                                        <div class=\"keen-slider__slide\">\n                <div class=\"testimonial-card\">\n                  <blockquote class=\"testimonial-card__quote\">\n                    <p>\n                      <span class=\"visually-hidden\">&ldquo;<\/span>\n                      \u00ab Offrir un support technique pour notre gamme extr\u00eamement large de produits a toujours \u00e9t\u00e9 un d\u00e9fi, mais tout a chang\u00e9 lorsque nous avons fait appel \u00e0 Likewize comme partenaire. Notre support technique est devenu in\u00e9gal\u00e9. Nous avons pu am\u00e9liorer consid\u00e9rablement notre plateforme en ligne et r\u00e9duire les retours tout en r\u00e9duisant les co\u00fbts du centre d\u2019appels. \u00bb<br \/>\r\n<br \/>\r\n\n                      <span class=\"visually-hidden\">&rdquo;<\/span>\n                    <\/p>\n                                        <cite class=\"testimonial-card__cite\">\n                      <span class=\"testimonial-card__title\"><strong>Une grande enseigne nationale<\/strong><\/span>\n                                              <span>Responsable du programme international<\/span>\n                                          <\/cite>\n                  <\/blockquote>\n                <\/div>\n              <\/div>\n                                        <div class=\"keen-slider__slide\">\n                <div class=\"testimonial-card\">\n                  <blockquote class=\"testimonial-card__quote\">\n                    <p>\n                      <span class=\"visually-hidden\">&ldquo;<\/span>\n                      \u00ab En nous associant \u00e0 Likewize, nous avons pu offrir \u00e0 nos clients de nouvelles solutions plus flexibles et compl\u00e8tes pour leurs r\u00e9parations, mises \u00e0 niveau et remplacements. \u00bb<br \/>\r\n<br \/>\r\n\n                      <span class=\"visually-hidden\">&rdquo;<\/span>\n                    <\/p>\n                                        <cite class=\"testimonial-card__cite\">\n                      <span class=\"testimonial-card__title\"><strong>Une entreprise de t\u00e9l\u00e9communications<\/strong><\/span>\n                                              <span>Responsable des produits et du chiffre d\u2019affaires<\/span>\n                                          <\/cite>\n                  <\/blockquote>\n                <\/div>\n              <\/div>\n                                        <div class=\"keen-slider__slide\">\n                <div class=\"testimonial-card\">\n                  <blockquote class=\"testimonial-card__quote\">\n                    <p>\n                      <span class=\"visually-hidden\">&ldquo;<\/span>\n                      \u00ab Likewize est un expert du march\u00e9 et un partenaire de confiance qui nous a aid\u00e9s \u00e0 offrir \u00e0 nos clients une exp\u00e9rience de classe mondiale en un temps record. Nous travaillons continuellement \u00e0 am\u00e9liorer les services et solutions que nous fournissons dans le cadre de ce partenariat qui nous a aid\u00e9s \u00e0 atteindre nos objectifs op\u00e9rationnels \u2013 nous sommes ravis de travailler avec Likewize. \u00bb<br \/>\r\n<br \/>\r\n\n                      <span class=\"visually-hidden\">&rdquo;<\/span>\n                    <\/p>\n                                        <cite class=\"testimonial-card__cite\">\n                      <span class=\"testimonial-card__title\"><strong>Un op\u00e9rateur de technologie sans fil<\/strong><\/span>\n                                              <span>Responsable produits<\/span>\n                                          <\/cite>\n                  <\/blockquote>\n                <\/div>\n              <\/div>\n                      <\/div>\n        <\/div>\n      \n      <div class=\"container-fluid d-block d-md-none mt-1\">\n        <div class=\"testimonials__controls\" data-testimonials-controls><\/div>\n      <\/div>\n    <\/div>\n\n<\/div>\n\n\n\n<div\n  data-block_3021e6f49fafe18ead3bc86db69beda6\n  class=\"custom-block&#x20;custom-block--md&#x20;theme-white&#x20;cta-banner&#x20;\"\n  >\n  \n  <div class=\"container-fluid\">\n    <div class=\"cta-banner__wrapper\">\n      <div class=\"dots-wrapper\">\n  <div\n    class=\"dots-grid\"\n    data-dots-anim\n  >\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n          <span class=\"dot\" data-dot><\/span>\n      <\/div>\n<\/div>      <div class=\"cta-banner__content theme-white\">\n        <h2 class=\"m-0 mx-auto\">Vous voulez un meilleur support pour vos clients\u00a0? Discutons-en.<\/h2>\n                          <div class=\"btn-group btn-group--center mt-4 mt-md-5\">\n                          \n  <a\n    href=\"https:\/\/www.likewize.com\/fr\/partner-with-us\/\"\n    class=\"btn btn-primary    \"\n              >Devenez partenaire<\/a>\n                      <\/div>\n              <\/div>\n    <\/div>\n  <\/div>\n\n<\/div>\n\n\n\n<div\n  data-block_505441f696cabfd62e7c45524974f2db\n  class=\"custom-block&#x20;custom-block--md&#x20;theme-white&#x20;solutions&#x20;\"\n  >\n    <div class=\"container-fluid\">\n    <div class=\"row justify-content-center\">\n      <div class=\"col-12 col-md-6 pb-1 pb-md-2\">\n        <h2 class=\"solutions__title m-0 text-center\">D\u00e9couvrez nos autres solutions.<\/h2>\n      <\/div>\n    <\/div>\n\n          <div class=\"row\">\n                            <div class=\"col-12 col-md-6 mt-3 mt-md-4\">\n            <article class=\"post-preview post-preview--solution post-1939 solution type-solution status-publish hentry\">\n  <a href=\"https:\/\/www.likewize.com\/fr\/solutions\/protection\/\" class=\"post-preview__link\">\n    <svg viewBox=\"0 0 717 403\" class=\"post-preview__dots\"> \n  <use xlink:href=\"#sprite-dots-protect\"><\/use>\n<\/svg>    <div>\n      <h3 class=\"post-preview__title m-0\">Protection<\/h3>\n              <p class=\"post-preview__description m-0\">Protection compl\u00e8te de tous les appareils de vos clients.<\/p>\n          <\/div>\n  <\/a>\n<\/article>          <\/div>\n                            <div class=\"col-12 col-md-6 mt-3 mt-md-4\">\n            <article class=\"post-preview post-preview--solution post-1939 solution type-solution status-publish hentry\">\n  <a href=\"https:\/\/www.likewize.com\/fr\/solutions\/mise-a-niveau\/\" class=\"post-preview__link\">\n    <svg viewBox=\"0 0 717 403\" class=\"post-preview__dots\"> \n  <use xlink:href=\"#sprite-dots-renew\"><\/use>\n<\/svg>    <div>\n      <h3 class=\"post-preview__title m-0\">Mise \u00e0 niveau<\/h3>\n              <p class=\"post-preview__description m-0\">Mises \u00e0 niveau et reprise rapides et fluides.<\/p>\n          <\/div>\n  <\/a>\n<\/article>          <\/div>\n              <\/div>\n      <\/div>\n<\/div>\n","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":true},"class_list":["post-1939","solution","type-solution","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support &#8212; Likewize<\/title>\n<meta name=\"description\" content=\"Nous travaillons aux c\u00f4t\u00e9s de votre entreprise pour offrir \u00e0 chaque client les meilleures solutions pour choisir, utiliser et obtenir de l\u2019aide\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.likewize.com\/fr\/solutions\/assistance\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support &#8212; Likewize\" \/>\n<meta property=\"og:description\" content=\"Nous travaillons aux c\u00f4t\u00e9s de votre entreprise pour offrir \u00e0 chaque client les meilleures solutions pour choisir, utiliser et obtenir de l\u2019aide\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.likewize.com\/fr\/solutions\/assistance\/\" \/>\n<meta property=\"og:site_name\" content=\"Likewize\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-05T13:08:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/og-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/solutions\\\/assistance\\\/\",\"url\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/solutions\\\/assistance\\\/\",\"name\":\"Support &#8212; Likewize\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/#website\"},\"datePublished\":\"2023-10-04T16:38:35+00:00\",\"dateModified\":\"2024-12-05T13:08:02+00:00\",\"description\":\"Nous travaillons aux c\u00f4t\u00e9s de votre entreprise pour offrir \u00e0 chaque client les meilleures solutions pour choisir, utiliser et obtenir de l\u2019aide\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/solutions\\\/assistance\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.likewize.com\\\/fr\\\/solutions\\\/assistance\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/solutions\\\/assistance\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/\",\"name\":\"Likewize\",\"description\":\"Chaque probl\u00e8me technologique r\u00e9solu ais\u00e9ment\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/#organization\",\"name\":\"Likewize\",\"url\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.likewize.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/likewize-logo-23.svg\",\"contentUrl\":\"https:\\\/\\\/www.likewize.com\\\/wp-content\\\/uploads\\\/2023\\\/11\\\/likewize-logo-23.svg\",\"width\":143,\"height\":30,\"caption\":\"Likewize\"},\"image\":{\"@id\":\"https:\\\/\\\/www.likewize.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support &#8212; Likewize","description":"Nous travaillons aux c\u00f4t\u00e9s de votre entreprise pour offrir \u00e0 chaque client les meilleures solutions pour choisir, utiliser et obtenir de l\u2019aide","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.likewize.com\/fr\/solutions\/assistance\/","og_locale":"fr_FR","og_type":"article","og_title":"Support &#8212; Likewize","og_description":"Nous travaillons aux c\u00f4t\u00e9s de votre entreprise pour offrir \u00e0 chaque client les meilleures solutions pour choisir, utiliser et obtenir de l\u2019aide","og_url":"https:\/\/www.likewize.com\/fr\/solutions\/assistance\/","og_site_name":"Likewize","article_modified_time":"2024-12-05T13:08:02+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/10\/og-image.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.likewize.com\/fr\/solutions\/assistance\/","url":"https:\/\/www.likewize.com\/fr\/solutions\/assistance\/","name":"Support &#8212; Likewize","isPartOf":{"@id":"https:\/\/www.likewize.com\/fr\/#website"},"datePublished":"2023-10-04T16:38:35+00:00","dateModified":"2024-12-05T13:08:02+00:00","description":"Nous travaillons aux c\u00f4t\u00e9s de votre entreprise pour offrir \u00e0 chaque client les meilleures solutions pour choisir, utiliser et obtenir de l\u2019aide","breadcrumb":{"@id":"https:\/\/www.likewize.com\/fr\/solutions\/assistance\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.likewize.com\/fr\/solutions\/assistance\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.likewize.com\/fr\/solutions\/assistance\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.likewize.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/www.likewize.com\/fr\/#website","url":"https:\/\/www.likewize.com\/fr\/","name":"Likewize","description":"Chaque probl\u00e8me technologique r\u00e9solu ais\u00e9ment","publisher":{"@id":"https:\/\/www.likewize.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.likewize.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.likewize.com\/fr\/#organization","name":"Likewize","url":"https:\/\/www.likewize.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.likewize.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/11\/likewize-logo-23.svg","contentUrl":"https:\/\/www.likewize.com\/wp-content\/uploads\/2023\/11\/likewize-logo-23.svg","width":143,"height":30,"caption":"Likewize"},"image":{"@id":"https:\/\/www.likewize.com\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.likewize.com\/fr\/wp-json\/wp\/v2\/solution\/1939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.likewize.com\/fr\/wp-json\/wp\/v2\/solution"}],"about":[{"href":"https:\/\/www.likewize.com\/fr\/wp-json\/wp\/v2\/types\/solution"}],"wp:attachment":[{"href":"https:\/\/www.likewize.com\/fr\/wp-json\/wp\/v2\/media?parent=1939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}